Privacy Policy

1. Introduction

At AndsonTech Software Store, we respect your privacy and are committed to protecting the information you provide when using our website.

This policy explains what information we may collect, why we collect it, how it may be used, and the choices available to you.

2. Information We Collect

Depending on how you use our website, we may collect information necessary to provide our services.

3. How We Use Information

Information collected through the website may be used for the following purposes:

• Creating and managing customer accounts.
• Processing and managing orders.
• Verifying payments.
• Providing purchased software and download access.
• Providing customer support.
• Detecting fraud, abuse, or unauthorized activity.
• Improving the website and customer experience.

4. Account Information

When you create an account, you may provide information such as your name and email address.

Your account information is used to identify your account, manage orders, provide download access, and communicate with you when necessary.

5. Payment Information

Our website may support payment methods such as Airtel Money, Binance Pay, and wallet payments.

When payment verification is required, you may be asked to submit a transaction reference.

Payment information is used to verify orders, prevent fraudulent transactions, and provide access to purchased products.

6. Software Access & Credentials

Some purchased software products may require license keys, usernames, passwords, activation information, or other access details.

Where such information is provided to you, it may be stored and displayed within your customer account for the purpose of accessing the purchased software.

Customers should not share private software credentials with unauthorized persons.

7. Download Information

For purchased software, our system may record information related to download access.

• Download access associated with your order.
• Download count.
• Download access expiration.
• Date and time of download activity.

This information helps us protect digital products and prevent unauthorized distribution.

8. Cookies & Sessions

Our website may use browser cookies or session technologies to keep you signed in, remember shopping-cart information, maintain security, and provide essential website functionality.

Disabling certain cookies may affect some features of the website.

9. Website Security

We take reasonable measures to protect customer information and website systems against unauthorized access, misuse, and abuse.

However, no internet-based service can guarantee absolute security.

Customers should use strong passwords and should not share their account credentials.

10. Information Sharing

We do not intend to sell customer personal information as a product.

Information may be shared with service providers where reasonably necessary to operate the website, process payments, provide hosting, prevent fraud, or provide requested services.

We may also disclose information where required by applicable law or to protect our rights, customers, systems, or services.

11. Third-Party Services

Our website may rely on third-party services, including payment providers, hosting providers, communication services, analytics services, or software providers.

Third-party services may process information according to their own privacy policies and terms.

12. Marketing Communications

We may occasionally communicate with customers regarding orders, payments, account activity, support requests, or important service updates.

Where promotional communications are introduced, appropriate choices or instructions may be provided where required.

13. Data Retention

We may retain account, order, payment, and transaction information for as long as reasonably necessary to operate our services, maintain records, resolve disputes, prevent fraud, or comply with applicable requirements.

14. Your Choices

Depending on the available website features, customers may be able to update their account information or contact support regarding their personal information.

If you believe that information associated with your account is inaccurate, please contact us so that we can review the request.

15. Children's Privacy

Our services are not intentionally designed to collect personal information from children.

If you believe a child has provided personal information through our website without appropriate permission, please contact us.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, services, payment methods, or security practices change.

The updated policy will be published on this page.

17. Contact Us

If you have questions about this Privacy Policy, your account, personal information, payments, or another privacy concern, please contact us.